Shipping and Returns

1. STORE ADDRESS:

Aden Akademia Szkoleń i Usług Kosmetycznych

ul. Zygmunta Krasińskiego 15a/1
50-401 Wrocław

2. HOW TO PACK:

The products you have ordered are packed so that they arrive at undamaged condition.

3. Shipping TIME:

Your order will be sent immediately after specifying the payment method (for transfers, the shipment will start after the payment has been credited). The exception are products not available in our warehouse and when they are picked up to order. All shipments are carried out within 24h - 48h after that time the package containing the ordered products should be with you.

Delivery time may be extended by:

  • Holidays
  • shipping of EU countries
  • courier company
  • availability of purchased products in our warehouse

4. Return of Goods

As a consumer, you have the right to withdraw from the contract concluded in the Online Store within 14 days without giving any reason. The deadline to withdraw from the contract expires after 14 days from the day on which you came into possession of the item or on which a third party other than the carrier and indicated by you came into possession of the item. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or e-mail). You can send a statement, for example:

• in writing to the following address: Aden Akademia Szkoleń i Kosmetycznej Usług Agnieszka Seńska ul. Krasińskiego 15A / 1, 50-401 Wrocław

• in electronic form via e-mail to the following address: adensklep@gmail.com

 

• Return or exchange covered Goods that:

a. has no signs of use;

b. has not been damaged in any way;

c. is in its original undamaged packaging, if such packaging was provided,

• Returns or exchanges are not subject to:

a. damaged product

b. damaged packaging

c. emptied product

d. goods purchased under special conditions, including damaged goods.

Our store always strives to have stocks of all products displayed in the online store.